1 out of 51 of 5Verified purchaseSoftware and access
Access steps were badly ordered
The biggest issue I faced was with the order of steps required to get access to the software. The sign-up process seemed fine at first, but then needing to wait for verification before I could actually login was confusing and not clearly explained. Because the sequence didn’t flow logically, I ended up stuck for a while without knowing what to do next. When I tried contacting support, the guidance was slow to come and didn’t fully clarify the steps. The only part that worked well was receiving the invoice, which came without any trouble, but that wasn’t enough to make the overall experience satisfactory.