access setup was smooth but help might still be needed
I had a mixed experience with the WFHI software and access. Initially, signing up and logging into the platform was straightforward enough, and I was able to explore the calling tools and database without too much trouble. However, some features were not immediately intuitive, especially when it came to managing the database entries and understanding how the automatic updates worked. While I could perform day-to-day tasks reasonably well, I think I would still need help next time to avoid missing any important workflow adjustments or newer functionalities introduced through updates. The support options are there, but I am uncertain if I would manage to resolve certain questions myself without calling them again. On the other hand, it’s reassuring that the software does update automatically, which reduces manual intervention but also sometimes surprises me with feature changes I wasn’t expecting. So overall, the software is decent in terms of access and use, but I am aware that I might have to reach out for assistance periodically rather than handling everything independently.