access issues made software unusable for me
The biggest problem I faced using this software was the access setup part, which didn’t work properly for me. Despite following the onboarding steps carefully, I found myself constantly needing help because the system wouldn’t authenticate my login correctly. Even reaching out to telephonic support didn’t fully resolve the issue quickly, and the delays made it frustrating. Since the key purpose is to get seamless access and start using calling tools and the database efficiently, this kind of trouble was a major blocker. Because of this problem, I feel I wouldn’t be able to rely on the software for my workflow anytime soon without persistent assistance. Therefore, I cannot say I had a good experience as the access issues overshadowed the other features and I doubt I would use the product again in its current state.