Access issues killed the whole experience for me
I started with high hopes for the WFHI software, especially to streamline remote workflow with their calling tools and database features. But right from the sign-up, I ran into access problems that made the whole thing frustrating. The software kept logging me out unexpectedly, and when I tried to reach support, the wait times were too long and didn’t solve the issue. Even the onboarding process seemed stuck because I couldn’t fully access all features due to these glitches. I thought maybe the updates would fix it automatically, but the problems only compounded. After several days of back-and-forth and wasted time, I felt like the whole platform just wasn’t ready for my setup. Honestly, the one thing that did work okay was the payment interface, which at least let me complete transactions without a hitch. But when the core software access fails, it makes everything else pointless. I can’t recommend it based on my experience so far.