Access issue ruined my whole time with the software
Honestly, the biggest problem for me was getting proper access to the software after sign-up. Even though I completed all the steps they asked for, I kept getting errors when trying to log in. It felt like the system kept rejecting me without clear reason or help. I contacted the support center multiple times hoping to get clarity or a fix, but I didn’t feel confident that they understood the issue or would solve it quickly. The waiting times on calls were long, and even though support staff tried to help, the problem persisted. I tried using the dialer and calling tools, but since I couldn’t access the main dashboard properly, those features were useless to me. The database was also inaccessible, which meant I couldn’t organize any workflow. Payment and invoicing went through without issue, so I wasn’t worried there, but all the money spent felt wasted if I couldn’t use the software. What made me circle back to this point is that despite trying repeatedly, the core problem of access was never truly resolved, leaving me frustrated and with almost no confidence that this service could work out for me. This experience made me think twice about trying again or recommending this to others with similar needs.