Access delays held me back
The first thing I noticed was how long it took just to get proper access to the software. The sign-up wasn’t the problem, but I was stuck waiting to actually use the dialer and database tools. There seemed to be a lag in the onboarding steps that prevented me from moving forward quickly. When I did get in, the software itself worked okay and the automatic updates didn’t cause issues. That’s the only aspect I’d say was fine. But overall, the initial delay really slowed down everything I wanted to do. Support wasn’t as responsive as I hoped in those early stages either. I think the process needs to be tightened so that people can start using the service sooner after signing up. At this point, I’m not convinced I would recommend it due to how much waiting was involved just for basic access.