Access delay was annoying, but dialer and database worked fine
Access to the software was a bit slow initially, which made me worry about whether I’d need support again in the future. On the plus side, once I got in, the database feature functioned without any problems, and the dialer tools were user-friendly enough to manage my calling workflow. The automatic updates arrived regularly and didn't cause any disruptions. However, the sign-up process took longer than I expected, and invoicing was a bit confusing at times. Telephonic support was generally polite but sometimes felt scripted, which didn't always help me solve my issues quickly. I might need help again if I encounter similar setup hiccups in the future, but overall, once things were up and running, the software did what it promised. So while there's room for improvement in initial access speed and some clarity, I don’t think this will be a constant problem for me going forward.