About one hour until sign-up complete
I found the overall experience reasonably efficient. Signing up and setting up my profile took around an hour in total, with some waiting time during invoicing. The software itself was easy enough to navigate, though there was some repetition involved in entering contact details in different database sections. I would say onboarding was straightforward, but the wait on support calls could be shorter if the queue was smaller. The dialer worked smoothly across my calls once I got started, with automatic updates coming in without disturbing my workflow. The system’s design seems to expect users to spend some time familiarizing themselves, rather than rushing through the setup steps. Telephonic support helped when I needed clarifications, even if it occasionally meant waiting on hold. Overall, I am satisfied with the time invested, but I do feel some steps could be streamlined to reduce minor delays and those repeated data entry tasks.