Able to start using software but not super fast
I began with WFHI’s training and onboarding hoping to get familiar with the calling tools and database as quickly as possible. The resources were available promptly after sign-up, and the introductory modules took me through the basic setup quite straightforwardly. However, I found that when I encountered issues or complex workflows, the training wasn't always immediately practical, and I needed to spend more time researching or calling support to proceed. The onboarding carefully led me through the steps, but overall, it took longer than I expected to become comfortable with the dialer and the automatic updates that are pushed regularly. Still, I am now able to use the system effectively for managing remote workflows. So the outcome is that I have successfully started, but it was not as fast or seamless as I initially thought it would be, considering the handwritten notes on different features and time commitment.