Aapko thoda aur clear process dena chahiye tha
Jab main sales aur pre-purchase phase mein tha, mujhe laga ki bahut kuch khud se figure out karna padega, jo thoda frustrating tha. Aapke representatives basic information dete hain, par kaafi cheezein jaise dialer capabilities aur database integration ko detail mein explain nahi kiya gaya. Mujhe training module aur support ke baare mein bhi khud se padhna pada, jo onboarding ko slow karta tha. Sign-up process simple tha, lekin invoice aur payment options ke baare mein clarity absence se thoda confusion raha. Dialer software ka use karne ke liye thoda patience chahiye, kyunki follow-up aur manual adjustments zaroori ho jate hain. Main samajhta hoon ki aapka software achha software hai, par behtar hoga agar aap user ke liye detailed guide aur call support ko zyada proactive banayenge. Ye missing link se user experience aur signup kaafi better ho jayega aur naye customers ko helpful lagega.