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WFHI review

Aapko ongoing support mein thoda aur involvement chahiye

4 out of 54 of 5Unverified experienceSupport and communication

Aapko ongoing support mein thoda aur involvement chahiye

Mujhe lagta hai ki initial setup mein jo aapka support aur training mila, wo kaafi clear aur one-off tha. Lekin jo continuous support ki baat hai, usmein thoda kam involvement dikha hai. Jab bhi main regular calls kar rahi hoon, toh lagta hai ki har baar mujhe naye se problems samjhaani padti hain, jo ideally aapke side se track honi chahiye thi. Aapko apne process mein thoda aur proactiveness lana chahiye, taaki ongoing issues pe focused assistance mil sake bina har baar starting se explain kare. Dialer aur database tools ke liye jo updates aate hain, unka bhi thoda detailed follow-up hona chahiye, jisse hum users easily un changes ko samajh saken. Mujhe pata hai ki basic training ke baad humko self-support karna parta hai, par aise waqt mein jab koi updates ya changes aate hain, support team se thoda zyada help chahiye hoti hai. Is missing element ko agar aap address karenge toh experience aur smooth banega.

Vidya SuriNagaland, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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