Aapko baar-baar samajhna padta hai, thoda frustrating hai
Jab maine WFHI ka software try kiya, toh pehle sign-up aur invoice process thik-thak tha. Lekin jab week bhar use kiya, toh pata chala ki har baar naye terms aur system settings samajhna padta hai. Aap sochoge ki jo training aur documentation hai, woh perfect se kaam karega, par aisa nahi hua. Bahut baar mujhe aapka telephonic support call karna pada, kyunki dialer ya database feature mein dikkat hoti thi. Har baar support lene mein time lagta hai, aur clearly aapka system thoda complex lagta hai use karne mein. Aapko lagta hai ki agar agli baar fir se sign-up karu, toh phir se yehi sab help lene padegi. Automatic updates bhi kabhi kabhi samajh se bahar hote hain aur workflow disrupt kar dete hain. Main yeh appreciate karta hoon ki aap tech support dete ho, par usme bhi simplicity honi chahiye. Abhi kisi bhi user ko bina madad ke smoothly kaam karna mushkil lagta hai, jisse ye poora experience thoda tiring ho jata hai.