Aapki support ne mera expectation poora nahi kiya
Mujhe laga tha ki support system zyada proactive aur accessible hoga, par jab maine contact kiya to response thoda late mila aur clarity bhi kam thi. Aapke training sessions aur documentation se umeed thi ki baad mein koi mushkil nahi hogi, lekin jab automatic updates aaye to mujhe samajhne mein dikkat hui ki kya naya add hua hai. Although telephonic support ne try kiya help karne ki, par kabhi kabhi lagta tha ki jo guidance di ja rahi hai wo meri problem se match nahi karti thi. Payment aur sign-up process discount free aur sahi tha, iska mujhe koi shikayat nahi. Lekin agar main expect kar rahi thi ki kisi bhi problem ka quick aur direct solution turant milega to wo pura nahi hua. Main yeh recommend karungi ki aap support system ko thoda aur streamline karein, taaki future users ko aise confusion na ho. Overall, mujhe laga aapki taraf se thoda aur responsibility uthani chahiye thi in communication and quick resolution ka.