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WFHI review

Aapke training se thoda alag experience tha

2 out of 52 of 5Verified purchaseTraining and onboarding

Aapke training se thoda alag experience tha

Main expect kar raha tha ki WFHI ka training aur onboarding process meri purani experiences jaisa hoga, par mujhe kaafi surprises mile is journey mein. Sabse pehle toh, training modules itne straightforward nahi lage jo mein pehle use karta tha. Aapki approach thodi complex thi, aur har step par zyada controls milte the jo mujhe thoda confused karte the. Onboarding flow main thoda slow tha, aur mujhe lagta tha ki jitna time dena chahiye tha, usse zyada time lag gaya. Dialer aur calling tools ke integration mein bhi kuch chhote issues aaye jo pehle kabhi face nahi kiye. Database feature ka layout thoda over-complicated tha jiski wajah se mein apni workflow ko easily fit nahi kar paya pehle hi baar. Automatic updates toh theek tha, par unke explanation clear nahi the ki kya change hua, jis wajah se mujhe baar-baar support se jaana pada. Support se baat karna convenient tha, par har baar mujhe same cheeze repeat karni padti thi jo frustrating tha. Payment aur invoicing toh relatively acha tha, isme problem nahi thi. Overall, mein ye kehna chahta hoon ki aapko training ka process thoda simplify karna chahiye tha, kyunki mujhe lagta hai ki user ke liye thoda zyada intuitive banana bahut zaroori hota hai. Aise experience se mujhe dhyaan raha ki future users ko bhi aapko feedback lena chahiye hamesha.

Tushar RaghavanKarnataka, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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