Aapke support se jo expect kiya tha, wo poora nahi hua
Main ne WFHI ke support team se baat ki thi jab mujhe dialer aur database integration mein problems aaye. Maine socha ki professional aur quick guidance milegi lekin mujhe wait karna pada lamba waqt aur jab help mili toh wo partial solutions thi. Aap ko pata hona chahiye ki jab user software mein issues face karta hai toh usse timely aur effective madad milni chahiye. Maine support se baar baar follow-up kiya, fir bhi mere questions ka response adhoora raha. Agar main phir se kisi technical problem mein padunga, toh mujhe lagta hai mujhe phir se aapko call karna padega, ye baat mujhe pasand nahi. Training materials acche hain, par telephonic support mein yeh expectation pura nahi hui. Aap ke saath communication ko improve karna zaroori hai warna log baar-baar tension lenge. Main jaanta hoon ki software accha hai, lekin support mein sudhaar chahiye.