Aapke support se itna acha experience nahi mila, purani services better lagti thi
Main yeh baat bilkul directly kehna chahti hoon ki aapka support system mere liye jo main pehle use karti thi, uspe khara nahi utara. Jo pehli baar sign up kiya tha aur software setup karne mein jab problem aayi, toh maine expect kiya tha ki telephonic support jaldi aur clearly respond karega, par ye kabhi kabhi bahut slow tha. Pehle wali services mein mujhe message karne par ya call par turant samajhne aur solve karne ka process better lagta tha. Aapke dialer aur database tools achhe hain par jab kisi problem ki baat aati hai toh aapke support ka wait time aur clarity ache nahi lagte hain. Training sessions ke comparison mein bhi mujhe zyada helpful guidance nahi mili, jisse mujhe zyada khud se kaam karna pada. Invoice aur payment process thoda easy tha, isme koi problem nahi thi, uske liye shukriya. Lekin overall, mujhe lagta hai ki aapke support aur communication ko waise nai hona chahiye jo main expect karti hoon. Nai products mein agar support nahi hoga toh use karna mushkil ho jata hai, aur mujhe lag raha hai ki aapko is pe kaam karna hoga agar aap aage badhna chahte hain.