3 out of 53 of 5Verified purchaseSupport and communication
Aapke support mein achha aur bura dono tha
Maine jab software use karna start kiya toh pehle thoda time laga setup ko samajhne mein. Training aur onboarding clear nahi thi initially, isi wajah se mujhe support call karna pada. Support team ne kaam kiya aur meri queries ka jawab diya, lekin unka response thoda slow tha, isliye thoda frustration bhi hua. Dusri taraf, jab basic setup ho gaya tab software smoothly chalne laga aur automatic updates bhi chal rahe the jo convenient tha. Jo database feature hai, wo workflow mein kaafi madadgar sabit hua, mujhe data manage karna easy laga. Toh overall, aapke support system mein timely problem solving ke saath thoda delay bhi tha. Yeh mila jula experience raha, jisme kuch aspects theek the aur kuch improve ho sakte hain.