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WFHI review

Aapke support kaam ke saath thoda ajeeb tha

3 out of 53 of 5Verified customerSupport and communication

Aapke support kaam ke saath thoda ajeeb tha

Jab maine WFHI ki telephonic support contact ki toh mujhe thoda surprise hua ki sab kuch itna asaan nahi tha jitna main expect kar rahi thi. Aap logon ke instructions clear hote toh great hota, par kabhi kabhi lagta tha ki jo reply mil raha hai vo mera question thik se address nahi kar raha. Mujhe database feature samajhni thi aur dialer ke use mein kuch problems thi, par jab maine aapse support mangi to response thoda delay hua aur exact solution jaldi nahi mila. Lekin, on the positive side, jab main invoicing aur payment steps follow kar rahi thi toh wo process kaafi smooth tha, aur interface bhi easy tha. Overall, main neutral feel karti hoon, kyunki kuch cheezein aap logon ne achhi tarah handle ki, par support mein thodi aur clarity aur promptness chahiye. Aap log apni communication thodi aur efficient bana sakte ho touchpoints pe.

Tanuja Ritika SidhuGujarat, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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