Aapke support ka jawab nahi, bahut responsive hai par thoda suited nahi sabko
Aapke support team ki responsiveness bahut achhi lagi mujhe, har baar jab bhi call kiya toh turant help mili. Software ki problems ko samajhne mein team ne patience dikhaya aur training sessions mein bhi proper explanation di. Lekin mujhe lagta hai ki aapka ye approach har user ke liye fit nahi ho sakta, jo log bahut zyada complex workflow rakhte hain unke liye thoda slow lag sakta hai ye process. Onboarding smoothly chalta hai par jab customized changes karne ki baat aati hai tab shayad aur zyada help chahiye hoti hai, jo har case mein turant nahi milti. Payment aur invoicing clear tha, aur automatic updates se zyada tension nahi hua. Overall, agar aapko basic aur medium level support chahiye toh aapke liye ye sahi rahega, par extremely fast ya customized help chahiye toh shayad thoda challenging ho sakta hai.