Aapke sales process ne mujhe kaafi hairaan kiya
Aapka sales and pre-purchase process mere liye bilkul clear aur sensible nahi tha, jo main expect nahi kar raha tha. Main sochta tha ki steps logically aage badhenge, par mujhe laga har baar mujhe zyada sochna pad raha tha ki agla kya karein. Jo sign-up aur invoicing tha, usmein coordination mein kami thi jis se process confuse ho gaya. Training aur onboarding sequence bhi bilkul straightforward nahi tha, aur mujhe lagta hai woh zyada structured hona chahiye tha. Support se baat karna kabhi-kabhi useful hota tha, par woh bhi sab sawalon ka jawab nahi de paate the rapidly. Main disappointed hoon ki process itna complicated tha, khas kar jab main bas simple setup aur payment process chahta tha. Aapko apne pre-purchase steps ko better organize karna chahiye taaki naye customers ko unnecessary pareshani na ho aur wo easily samajh saken ki aage kya karna hai.