Aapke promises aur hamari roz ki reality thodi alag thi
Main soch raha tha ki jab maine subscription li thi, toh support bilkul responsive aur helpful milegi din bhar. Lekin jaisa ki time gaya, maine dekha ki support ke jawab kabhi fast milte hain, toh kabhi thode late bhi ho jaate hain. Kabhi kabhi jab main software use kar raha tha, database feature mein issues aaye, toh call karke priority assistance ki koshish ki, par woh toh satisfy nahi kar paaye fully. Training sessions se initial setup samajhna acha tha, par roz kaam mein bahut rely karna thoda mushkil raha support par jab kabhi urgent doubt hua. Automatic updates toh ho jaati hain, lekin kabhi kabhi naye version mein bugs aaye aur mujhe manually revert karna pada pehle wale version par. Invoice aur payment system theek tha, jisse confusion nahi hui. Overall, main aapko suggest karunga ki support improvements pe thoda kaam karein, kyunki expectations se kuch farak tha rozana ke use mein.