Aapke process ne expectations aur reality ko tod ke rakha
I was expecting ki jab main sign up karungi toh sab steps ek sensible order mein milenge, jisse mera kaam jaldi ho jaye. Lekin aapke process mein steps thode out of sequence lag rahe hain. Training aur onboarding ke beech mein thoda confusion ho gaya, kyunki mujhe laga tha ki pehle payment confirm hote hi main software use kar paungi, par actually onboarding ke liye alag steps dale gaye the jo pehle bataye nahi gaye. Isse mujhe manually padhna pada ki next kya karna hai. Jo database aur dialer ke components hain, unka introduction sequence bhi better ho sakta tha. Mujhe lagta hai ki agar sab kuch zyada systematic hota toh mujhe zyada samajhne mein time nahi lagta. Telephonic support ki baat karun toh wo theek tha, par mujhe aapke sign-up aur billing ke baad ka flow thoda inconsistent laga. Mera expectation yeh tha ki process ek baar complete hote hi seamless ho jaye, but reality thodi different thi.