Aapka support toh theek tha, par thoda aur quick hona chahiye tha
Mujhe lagta hai ki onboarding aur training ke dauran aap log acche responsive the, lekin kabhi kabhi reply aane mein thoda waqt lag gaya. Har query ka jawab aap log mil jata tha, ismein koi doubt nahi. Par jab software ke dialer ka issue aaya tha, toh thoda delay hua response mein jo mujhe thoda bechain kar gaya. Main expect karti hoon ki agar training ke dauran ya onboarding process mein itni clarity aur tez reply mile, toh learning aur smooth hoti. Aapke trainers ne basics achhi tarah samjhaye the, par practical sessions mein thoda improve karna chahiye. Mujhe lagta hai ki jab main naye features ke baare mein puchti thi, toh thoda aur elaborate kar diya jata toh zyada helpful hota. Overall mujhe laga ki aap log ko apni customer queries pe thoda jaldi action lena chahiye, tabhi professionalism ka proof milega. Main aapke software use karne wali hoon par yeh chhoti-chhoti cheezein sudharne ki zaroorat hai.