Aapka support system ke bare mein soch kar hairani hui
Jab maine pehli baar aapke software ki taraf dekha toh mujhe laga tha ki sab kaafi straightforward hoga, par support aur communication mein itni mushkil milegi, yeh socha nahi tha. Main training ke ek phase mein thi jab mujhe specific tools ke bare mein kaafi confusion hui. Aapke telephonic support lene ki koshish ki, par lagta tha ki mujhe kaafi baar samjhana pad raha tha ki mujhe kya chahiye. Jo database ka feature hai, uska use karna meri routine tasks ke liye theek tha, par uske updates se unexpectedly system slow hua tha. Finding relevant information on your website bahut mushkil thi, kuch baar toh aisa laga ki aapke software ya training ko le kar proper guidance ki kami hai. Haan, ek achhi baat yeh thi ki sign-up aur payment process simple tha, jisme mujhe jyada problem nahi hui. Overall, aapke system mein ekdam se sharp support chahiye lekin usme bhi lagta hai ki aapko thoda structure sahi karna padega.