Aapka payment flow easily samajh nahi aaya
Jab main pehle baar aapka billing aur payment system use kar raha tha, toh mujhe laga ki yeh thoda different aur complex hai compared to jo maine pehle dekha tha. Ye samajhne mein problem hui ki invoice kaise generate hota hai aur payment kaise track karna hai dashboard pe. Baaki software ki functionalities jaise dialer aur database ki set up process thik thi, lekin billing mein confusion ki wajah se mujhe baar baar support team se baat karni padi. Aap logon ka training session tha, lekin billing ke part mein itni detail nahi thi ki main easily samajh sakun. Jabk ki automatic updates smooth chal rahe the, in sab ke beech billing system pe focus dena chahiye tha. Mujhe lagta hai ki aapko billing aur payment ka jo workflow hai, usko thoda aur simple aur user friendly banana chahiye. Jab main pehli baar wahan pohoch raha tha, tab mujhe clarity nahi mili ki kya karna hai agla. Yeh baat mujhe bahut clear thi ki yeh part better ho sakta hai.