Aap logon se communication better expect karte the
Main WFHI se thoda disappoint hui hu billing aur payment ke baare mein, kyonki jab maine unse apne invoices ke baare mein questions uthae, to response time kafi slow tha. Jab bhi support se baat karne ki koshish ki, mujhe lagta tha ki mujhe baar-baar follow up karna pad raha tha, jo mujhe expect nahi tha. Main samajh sakti hu ki kabhi-kabhi delays hote hain, magar communication mein transparency aur timely update honi chahiye thi aapse. Software aur training achhi thi, aur sign-up process bhi straightforward laga, lekin billing ke mamle mein thoda chaos hua. Mujhe lagta hai ki aapko apne payment processing aur support team ko aur zyada trained karna chahiye taaki aise problems kam ho. Main ek baar toh theek support mili, par uske baad ki response ki quality and speed kam ho gayi. Aap se mera yeh kehna hai ki customer expectations ke hisaab se billing aur payment queries ka fast resolution dena chahiye tha.