Aakhir kaar onboarding thoda confusing raha
Training aur onboarding ke steps mere hisaab se zyada logical order mein nahi the jo aap expect karte hain. Pehle training sessions diye gaye, phir software ka proper walkthrough nahi hua tha theek se, jis se kaafi confusion hui. Aap log ne jo steps bataye the, usme clear sequence nahi tha ki pehle dialer ko kaise handle karna hai ya database ko kaise integrate karna hai. Main maan sakta hoon ki calling tools ki basic setup thodi theek thi, lekin uske baad jo onboarding process tha, woh mujhe frustrating laga. Automatic updates ke baare mein koi clear instructions nahi diye gaye the, jo mujhe lagta hai thoda better ho sakta tha. Support ka bhi response waqt-o-waqt theek tha, lekin mujhe lagta hai ki agar onboarding ko zyada sensible tariqe se structure kiya jata toh overall experience achha hota. Mujhe lag raha hai ki learning materials ko thoda revise karke step-by-step approach dena chahiye abhi present jo hai usse better banayenge aap.