A tough and frustrating process all around
Signing up with WFHI felt more complicated and time-consuming than I expected. The explanations during the sale process were a bit too generic, and I found myself needing help multiple times to understand what exactly I was purchasing and how the software would fit with my needs. The payment steps weren’t as smooth as I hoped either. Setting up the dialer and database feature turned out to be confusing, and the telephonic support didn’t always provide clear solutions, which added to my frustration. Next time, I think I’ll definitely need additional assistance from the start, because the current experience left me with a lot of questions and no quick answers. The effort to get everything working was way more than I anticipated, and honestly, I wasn’t fully satisfied with how the current onboarding went.