A tiring back-and-forth to get information
Dealing with the sales team was somewhat of an ordeal. They were responsive to my initial queries, but it felt like I had to repeat myself multiple times. I explained my requirements in detail, yet the follow-up often involved clarifications I thought should have been clear already. While the communication wasn’t rude or dismissive, it was definitely more work than I expected for a straightforward software inquiry. The invoicing and payment processes were handled smoothly once I finally got everything sorted. I appreciated the quick response times when I reached out, but getting to that point took patience. The onboarding information was helpful, but I wish it had been available up front to avoid several back-and-forth interactions. It didn’t feel like a pushy sales environment, just a weary cycle of clarifying what I already stated. The database and calling tools were mentioned but I had to ask to get proper demonstrations. Overall, it worked, but I’m tired from the effort it took just to get the basics covered.