Skip to main content

WFHI review

A surprising steadiness day by day

5 out of 55 of 5Unverified experienceSoftware and access

A surprising steadiness day by day

I wasn’t sure what to expect about how the software would hold up beyond the initial setup, given some past experiences with tools that are solid on first use but flaky later on. To my surprise, over the past two weeks of normal use, it behaved quite dependably. The dialer stayed responsive even during peak hours, and the database feature didn’t glitch when loading larger sets of contacts, which really eased my workflow. I thought automatic updates might disrupt ongoing calls or slow things down, but that wasn’t the case; the updates happened quietly, usually when I wasn’t actively on the system. It’s kind of strange how a business tool can become so reliable that you almost don’t notice it – it just fits in with your day. The onboarding process took a bit longer than I thought, though maybe that was me being cautious, and the training material is comprehensive but requires a little patience to get through. Still, the support line was easy to reach whenever I had minor doubts. Overall, I’m still figuring out the full capabilities, but what’s clear is that the software’s steady day-to-day behavior surprised me in a good way.

Vinay RathoreNagaland, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy