A slow, frustrating start that never quite picked up
Honestly, signing up and getting started with this software felt like wading through molasses. The whole onboarding process stretched on much longer than I expected; it took quite some time before I felt anything resembling momentum. The training modules, which I thought would help me jump right in, were scattered around and not as easy to follow, so I constantly found myself pausing to figure out where to go next or wait for the next update that supposedly improved usability but barely did. The dialer and calling tools weren't very straightforward, and the database integration seemed clunky from the beginning, which only added to my confusion. Meanwhile, trying to talk to support by phone felt like a drawn-out chore rather than a helpful engagement. Even signing up and handling invoices, which should be basic, had several steps where communication was slow or unclear. Overall, using the software felt like dragging through fog rather than making smooth progress. It left me tired and with little confidence to move forward rapidly.