A slow but steady start

A slow but steady start

My experience with the support and communication during onboarding was a bit of a mixed bag. Initially, I found that getting answers and help took longer than I hoped. The first few days were marked by waiting on replies, which slowed down setting up the calling tools and linking the database properly. However, after that rough start, the support improved noticeably. When I needed assistance with the dialer configuration later on, support was quicker and clearer. The communication style became more straightforward, and I felt more confident continuing the setup. While the beginning phase was slow and frustrating, the later responsiveness and advice balanced things out to some extent. Overall, the experience felt like a slow build-up rather than a smooth launch, which wasn’t ideal but also not wholly disappointing. The system itself works once you get going, but getting started took patience and persistence.