A sensible process but some steps felt misplaced
Before starting with WFHI, I expected a smooth, logical flow to the sales and pre-purchase steps, but the actual order was slightly different and a bit less intuitive than anticipated. Usually, I like to finalize payment details right after I understand the database features; however, the system prompted for sign-up and payment before offering a comprehensive training module preview, which was a bit disorienting. The onboarding flow did help compensate, providing guidance through the calling tools and dialer configurations efficiently. What worked well was how the software itself integrated seamlessly with my other remote workflow tools, making those steps feel logical once I was deeper in the process. Had the sequence started with a better preview of the platform features, the initial confusion could have been avoided. Nevertheless, I found myself completing the setup effectively, so overall, I would say the process met expectations but not without room for improvement.