A rather taxing process to get onboarded
My experience with the training and onboarding process through WFHI did not meet my expectations primarily due to the slow responsiveness I encountered. After signing up, attempts to clarify certain procedural questions took longer than anticipated for any meaningful reply. The training materials themselves were comprehensive but without timely support, it was challenging to fully engage with them. I found myself having to send follow-up communications repeatedly before getting any helpful guidance. This lack of promptness made the initial phase feel rather cumbersome and inefficient. Although the software itself seemed robust and the dialer feature functional, the onboarding effort was diminished by the limited and delayed interpersonal assistance. In summary, while I acknowledge the quality in the content, the overall experience was marred by the unavailability of quick responses, which I believe undermined the value of the training offered by the team.