5 out of 55 of 5Unverified experienceSales and pre-purchase
a pretty balanced and transparent process
The entire pre-purchase experience felt quite informative and transparent, which I greatly appreciated. On one hand, the software and training details were explained in a straightforward manner, ensuring there were no surprises. They didn't overpromise but gave a clear picture of what to expect regarding onboarding flow and database features. On the other hand, it sometimes took a bit of time to understand all the facets of the calling tools and automatic updates during initial calls with support. Still, the invoicing and payment procedures made sense and were well documented. Altogether, it felt like a fair and well-structured sign-up process, so I'd summarize the experience as reassuring and well-paced.