A mixed overall timeline to get going
From the moment I signed up to when I felt I was actually underway with the WFHI software, it was definitely a bit of a mixed experience. The initial sign-up and payment process were straightforward enough, and the invoice came promptly without any issues. However, once I started the onboarding, things slowed down more than I expected. The training materials were partly clear but sometimes felt a little generic and not always tailored to my specific work style. The calling tools and dialer took a while to set up properly because I had to normalize some settings on my own before they worked seamlessly. On the plus side, the automatic updates kept improving the software over the first few weeks, which helped streamline certain workflow aspects I’d missed initially. Telephonic support was generally helpful, but there were times when I had to follow up multiple times to resolve smaller questions. So overall, while I am now fully functional using WFHI, it honestly took more time than I’d hoped. It’s not a bad system, just not the quickest way to get fully set up. Given the balance of pros and cons, I’d say it’s neither great nor terrible for getting started.