A mixed experience but mostly disappointing order in training
I really wanted to get started smoothly, but your onboarding steps felt all over the place. The initial instructions promised a simple progression, but I found myself jumping back and forth between modules which didn’t seem logical. For example, some calling tools were introduced before the basic database setup, which confused me since I didn’t have my contacts ready yet. Also, the training videos lacked clear guidance on how to integrate the dialing feature with the database, which made the flow frustrating. Honestly, it seemed like you tried to squeeze too much information in the first few steps without enough explanation or practice. I appreciate that there was some effort to cover automation updates but without a sensible order, training became overwhelming. I hope you reconsider the sequence so newcomers don’t feel lost like I did. The bad outweighed the good in this case, and it made me frustrated with the whole experience.