A mixed bag: some okay training but lots I figured out myself
After going through the onboarding and training with WFHI, I have mixed feelings about the entire process. The training modules covered the basics of using the database and dialer well enough and helped me get started on setting up workflows. However, I found that much of the deeper functionality had to be explored and figured out on my own through trial and error. Some parts of the onboarding felt a bit rushed or incomplete, leaving gaps when it came to understanding how updates might affect my settings. The automatic updates sometimes changed how features looked or behaved, which meant I had to re-learn key steps occasionally without much guidance. Telephonic support was available but I seldom reached out since it wasn't always easy to get through promptly. For someone self-motivated and comfortable learning software independently, WFHI’s training might be sufficient. But if you prefer a fully guided, step-by-step immersive onboarding, this system may not suit you well. I managed to get everything working eventually, but it required patience and persistence as much as the formal training provided. Overall, it can get the job done but expect to invest some of your own time and experimentation to fully benefit.