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WFHI review

A mixed bag compared to what I used before

3 out of 53 of 5Unverified experienceSupport and communication

A mixed bag compared to what I used before

My experience with WorkFromHomeIndia's telephonic support was somewhat of a mixed bag. Initially, I was hopeful since I had used other platforms that provided efficient help when I encountered problems. Here, I noticed that although the support staff were reasonably polite and tried to assist, the actual resolution was often slower than I was used to. For example, when I faced issues with the dialer setup in my first week, the callbacks took longer than promised, and I had to repeat details multiple times. That was frustrating. Yet, a positive point was that the updates to the software happened automatically, which reduced hassle on my end. It was easy to stay current without manual intervention, something I appreciated. Also, the onboarding training was clear enough to get me started, unlike some other systems I tried before. Summing it up to a friend, I'd say it's not the smoothest ride but if you value automatic updates and can put up with slower support, it might work well enough for you.

Veena Anay SarkarGujarat, IndiaExperience: Published:
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