A lot of waiting with one helpful moment
I was unsure at first how much repetition or waiting would be required during the sales and pre-purchase phase. It felt like I was going in circles a few times where information was repeated without much progress. The invoicing process was a bit slow and I had to follow up more than I expected. What stood out positively was the support team’s patience when I finally connected with them—they were calm and explained things nicely. However, the overall rhythm made me wonder if I was just wasting time. I can’t say I was fully confident by the end of it. The setup information did eventually come through but the delays made me question the ease of the whole process. That one helpful interaction was the highlight in an otherwise tedious experience.