A lot of waiting and repetition in training
The training sessions included several steps that needed repeating due to technical glitches, which extended the time it took for me to get comfortable with the software. Each attempt at dialing and testing the database required waiting through delays in syncing with the server. Onboarding also meant facing queued support calls that added to total waiting time. The instructional modules repeated some content multiple times without clear indication of progress, which could be discouraging. The sign-up and payment process itself was fine, but the overall onboarding experience felt slow because of these repetitive and waiting periods. While the software works ultimately, initial setup demanded more patience than I originally expected, mostly because of these delays and the back-and-forth needed with support.