A lot of waiting and repeating to get support resolved
The support experience involved more waiting than I expected. When I called, it took multiple attempts before someone picked up the phone. I had to explain my issue more than once because communication was not smooth. At times, it felt like the same questions were being asked repeatedly, which was frustrating. On the upside, the staff were polite once connected and tried to understand the problem. However, the overall effort I had to make in repeating details and waiting left me feeling like it was a bigger hassle than it should have been. The delay in answering calls and the back-and-forth was tiring, and it slowed down my workflow. So while the support could eventually help, the process was quite time-consuming and needed more efficiency in handling customer queries promptly.