A frustrating daily grind with unreliable software
Using the software on a day-to-day basis was pretty exhausting. The database feature often lagged, making it hard to keep my workflow efficient. On the other hand, automatic updates were a plus since they fixed some glitches without me intervening. However, the dialer was unpredictable; sometimes it worked fine but other times calls dropped or wouldn’t connect, which caused delays. I also found the invoicing and payment system a bit confusing at times, creating unnecessary hurdles. While support was reachable, their telephonic assistance didn’t always resolve problems swiftly. Over time, the inconvenience became too frequent, making the whole setup feel unreliable and more of a burden than a help. I hoped it would get better, but instead it made everyday tasks more frustrating than productive, which is why I couldn't rate it higher.