A disappointing daily struggle rather than a seamless start
I had high hopes for the onboarding and training with WFHI, expecting a smooth journey based on what was advertised, but the reality was quite different. Initially, I thought the training session would clarify all the complex steps involved in using the calling tools effectively, but day after day, the system behaved unpredictably. The software updates meant to improve functionality often disrupted my workflow instead of enhancing it. Unlike other platforms I've used in the past, WFHI's onboarding lacked consistent follow-up support, which left me constantly troubleshooting issues on my own. The database integration promised a streamlined workflow, but in effect, it became another layer of confusion. What was frustrating was how the daily challenges piled up rather than diminishing, making me question if continuing would be worthwhile. Instead of feeling empowered, I often felt stuck, which was discouraging compared to my expectations of a more helpful remote workflow setup.