A decent amount of time spent but explanations were clear
I spent a fair amount of time just figuring out the basics before I could use the software comfortably. The sales and pre-purchase explanations were generally clear and addressed my main questions, which made the time invested worthwhile. The sign-up flow and invoice process were explained well, so there weren’t surprises there. What I appreciated most was how the calling tools, especially the dialer and database sections, were covered in the pre-purchase stage, helping me understand what to expect in the workflow. The training sessions were concise and to the point, which saved me time compared to other platforms I’ve tried. However, I did find some minor gaps in the explanation of how automatic updates work, which I had to figure out myself later. But overall, the clarity given upfront helped speed up my onboarding and gave me enough confidence in the platform’s features. I’d say the time spent was balanced well against the clarity provided, even if a few details required follow-up on my own.