Honestly, the sales and sign-up process felt very convoluted for me. I assumed that there would be c

Honestly, the sales and sign-up process felt very convoluted for me. I assumed that there would be c

Honestly, the sales and sign-up process felt very convoluted for me. I assumed that there would be clearer guidance about the product features and payment options upfront, but instead, I found myself having to figure out nearly everything on my own. There was an assumption that I already knew a lot about the software, which I did not. The information provided was not as straightforward as I expected, and it made the process frustrating. Without explicit explanations or step-by-step support, I frequently had to guess how parts of the system worked before purchase, which is not ideal. I reached out for help a couple of times but found the responses slow, which didn’t ease my doubts at all. Many times I was left wondering if I made the right choice. The invoicing details and payment workflow were also not explained clearly until after several attempts. In that sense, the whole experience felt quite overly complicated and felt more like I had been thrown into a deep ocean without a clear life jacket. I hoped for an easier start with less guesswork, but unfortunately, that was not the case for me.