I went into using WFHI software hoping that the terms and labels would be straightforward, since tha

I went into using WFHI software hoping that the terms and labels would be straightforward, since tha

I went into using WFHI software hoping that the terms and labels would be straightforward, since that makes software easier to use. Instead, I found the wording rather baffling at times, making me unsure what was expected in certain steps. The sign-up process for example used labels that didn’t clearly explain what information was needed. When it came to using the calling tools and database, it felt like I had to second-guess what buttons did because the interface language wasn’t very intuitive. I suppose the automatic updates were fine since they didn't disrupt my flow, but even their presence was not well explained. On the positive side, invoicing and billing followed a sensible order once I actually got there. Still, the whole experience was slightly frustrating because I spent more time trying to interpret terms rather than focusing on getting my remote workflow running smoothly. Overall, it just felt like a confusing mess from start to finish.