3 out of 53 of 5Verified customerSales and pre-purchase
A bit unsure but hopeful overall from the start
At first, I wasn’t sure whether the setup process would be mostly one-time or have recurring components, which gave me a mixed feeling. The sales presentation made the training and software sound mostly straightforward, but when I actually started the onboarding and saw the payment terms, I found some recurring billing and support services included. That took me by surprise and made me hesitate a bit. While the dialer and automatic updates worked well enough, some parts of the database and call tools felt like they would require ongoing attention. So I’m cautiously optimistic but with a small reservation about how much time this will take long-term.