A bit uncertain by the end but some parts felt clear

A bit uncertain by the end but some parts felt clear

At first, the sales and pre-purchase experience left me feeling unsure because some information on the software’s capabilities wasn’t fully clear. The initial explanation did cover the basics like calling tools and database management, which helped build some confidence. However, certain areas seemed a bit vague, especially around invoicing and how updates would roll out automatically. Over time, as I went through onboarding and tried the dialer features, I gained more understanding though not complete assurance. By the end, I was somewhat confident about using the software but still felt like I might need more clarity on some parts for full confidence to set in.