A bit too confusing for what I hoped
Looking back on the sales and pre-purchase process with this software, I remember feeling more frustrated than satisfied. At first, I thought finding the right features for managing remote workflows would be straightforward, but it turned out to be rather convoluted. The way the software was presented didn't exactly match my expectations, and it took several attempts just to identify where the database and dialer tools fit in. I will say, though, that the sign-up procedure was relatively smooth once I finally decided on a plan, so I appreciated that straightforwardness. However, all the pages with various software modules gave me a headache because it wasn’t clear what benefit each would provide for my setup. Onboarding guidance was minimal around this step, which didn’t help me figure out my needs. If I thought it’d be more intuitive, I wouldn’t have spent so many hours poking around. So, while the payment and invoicing parts were okay, the overall experience of finding and purchasing felt much more complicated than expected. Honestly, it lacked some of the clarity and immediate accessibility I was hoping for in tools that support remote work workflows.